Shipping policy


Here's your updated Shipping Policy with the new details included:

Shipping Policy Happy Soul Organics Last Updated: May 18, 2026

Thank you for shopping with Happy Soul Organics! We are a small, family-owned business based in Oklahoma, USA, handcrafting all our natural skincare and wellness products with love.

Processing Time

All orders are made fresh after you place your order. We personally handmake, hand-label, and hand-wrap every item with care.

Because we make everything fresh to ensure the highest quality and best experience for you, our processing time is typically 1–3 business days (Monday – Friday). We try our best to get all orders out as fast as possible while still keeping every product as fresh as possible. Some orders will be processed and made over the weekend (Saturday-Sunday) but ususally cannot be shipped until Monday. If you have any specific questions abour your order please contact us directly. 

During busy periods or holidays, processing may take a little longer. We will notify you if there’s any expected delay.

Shipping Destinations & Rates

We currently ship to:

  • United States (including Alaska & Hawaii)
  • Select international destinations

Shipping costs are calculated at checkout based on weight, dimensions, and destination. We primarily use USPS to keep shipping rates as affordable as possible for our customers.

Domestic Shipping Options (U.S.):

  • Standard Shipping (USPS Ground): Usually 3–7 business days
  • Priority Mail: Faster delivery (typically 2–4 business days)
  • Free shipping on qualifying orders 

International Shipping:

  • Available to many countries.
  • Delivery time is usually 7–21 business days, depending on customs processing.
  • International customers are responsible for any customs duties, taxes, or import fees.

Tracking & Delivery

  • All orders include tracking information, which will be sent to your email once your package ships.
  • Please check your tracking regularly for updates.

Important Notes

  • We are not responsible for delays caused by shipping carriers, weather, holidays, or customs.
  • If your order is lost or damaged during shipping, please contact us with your order number and tracking details so we can assist you.
  • Please double-check your shipping address at checkout. We are happy to correct it if you message us right away, but we cannot guarantee changes once the order has shipped.

Questions?

We’re always happy to help! Reach out to us at happysoulorganics@protonmial.com with your order number if you have any shipping questions or concerns.

Thank you for supporting our small business and choosing Happy Soul Organics! We truly appreciate you!