Privacy policy

Privacy Policy Happy Soul Organics Last Updated: May 18, 2026

At Happy Soul Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], make a purchase, or interact with us.

Information We Collect

We collect information you provide directly to us, including:

Personal Information: Name, billing and shipping address, email address, phone number, and payment information.
Account Information: If you create an account, we store your login credentials and order history.
Order & Transaction Data: Details about products you purchase and payment method information (processed securely through Shopify Payments or other gateways).
Communications: When you contact us via email, chat, or contact forms.

We automatically collect:

Usage & Device Information: IP address, browser type, device information, pages visited, and time spent on our site (via cookies and analytics tools).
Location Information: General geographic location based on your IP address.

How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and customer service responses
Improve our website and customer experience
Send marketing emails (promotions, new products, etc.) — you can unsubscribe at any time
Prevent fraud and comply with legal obligations
Analyze website traffic and usage trends

Sharing of Your Information

We do not sell your personal information to third parties.

We may share your information with:

Service Providers: Shopify (our e-commerce platform), payment processors, shipping carriers (USPS, UPS, etc.), email marketing services (e.g., Klaviyo), and analytics providers.
Legal Requirements: When required by law, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your shopping cart
Analyze site traffic (Google Analytics)
Provide personalized advertising

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request a copy of your data (subject to verification)

To exercise these rights, please contact us at [your email address].

California Residents (CCPA/CPRA): You have additional rights including the right to know, delete, and opt-out of the sale of personal information. We do not sell your personal data.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect data from children under 13.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.